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    • Home
    • Shop
    • Find Us At
    • Reviews
    • Our Story
    • Delivery & Returns
    • Privacy & Cookie Policy
  • Home
  • Shop
  • Find Us At
  • Reviews
  • Our Story
  • Delivery & Returns
  • Privacy & Cookie Policy

DELIVERY & RETURNS

 

📦 Delivery, Shipping & Returns

Delivery & Postage

  • Cards: £1.20 – arrives in around 2 working days
     
  • Slates & Frames: £3.50 – arrives in 2–4 working days
     
  • Mixed orders: The higher postage rate applies
     

Processing times:


  • Standard: 1–2 days
     
  • Personalised: 2–3 days
     
  • Custom: 5–7 days
     

All items are sent together unless purchased separately.
Need it sooner? Just get in touch!


🔄 Refunds & Returns

  • All sales are final (including personalised and handmade items).
     
  • Returns are only accepted if we’ve made a mistake — we’ll replace it and cover return postage.
     
  • If your item arrives damaged in transit, please submit a claim directly with the delivery provider (Royal Mail or Evri).
     

If you have any questions about your order, we’re always happy to help!


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