📦 Delivery, Shipping & Returns
Delivery & Postage
- Cards: £1.20 – arrives in around 2 working days
- Slates & Frames: £3.50 – arrives in 2–4 working days
- Mixed orders: The higher postage rate applies
Processing times:
- Standard: 1–2 days
- Personalised: 2–3 days
- Custom: 5–7 days
All items are sent together unless purchased separately.
Need it sooner? Just get in touch!
🔄 Refunds & Returns
- All sales are final (including personalised and handmade items).
- Returns are only accepted if we’ve made a mistake — we’ll replace it and cover return postage.
- If your item arrives damaged in transit, please submit a claim directly with the delivery provider (Royal Mail or Evri).
If you have any questions about your order, we’re always happy to help!